> For the complete documentation index, see [llms.txt](https://docs.locoia.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.locoia.com/connectors/connectors/freshdesk.md).

# Freshdesk

## Authenticate Freshdesk

To authenticate Freshsales:

1. Go to Settings > Connector Auth
2. Click **Add**
3. In the opened dialogue window, select Freshdesk as a connector
4. Enter a name for the Connector Auth (this is used for reference later)
5. Enter your complete subdomain, including the latest API version (as of March 2021 v2), e.g.\
   `https://your_company.freshdesk.com/api/v2/`
6. Enter your Freshdesk API key ([How to find your Freshdesk API key](https://support.freshdesk.com/support/solutions/articles/215517-how-to-find-your-api-key))
7. Click *Confirm*

![Freshdesk Connector Auth](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48091926907/original/pa0woBfY5Cy4viYTvKNBZQFyMemSiyFKuA.png?1615462346)


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