# Reset your Password

Should you have forgotten the username or password, please click the [**Reset password** ](https://app.dynamicinsight.com/)button in below the password input field. You should then receive instructions via email on how to reset and renew your password.

<figure><img src="https://291121471-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-McrRFZHYH27bqKzOVDd%2Fuploads%2Fc5qtEafGSAh5cR7YeS15%2Fimage.png?alt=media&#x26;token=2868900a-bdcd-481e-b8d0-b69d863f7fb8" alt="" width="563"><figcaption><p>Login screen</p></figcaption></figure>

To reset a password, a user needs to have first registered once successfully.

## Forced password reset

Locoia can **force all users of your account to reset** their passwords. Thus, they will not be able to access their account anymore until they reset their password. This is the more secure way if you want to enforce an **immediate password change**. To do so, please contact our support and we can enable this on short notice.