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Authenticate Freshdesk

To authenticate Freshsales:
  1. 1.
    Go to Settings > Connector Auth
  2. 2.
    Click Add
  3. 3.
    In the opened dialogue window, select Freshdesk as a connector
  4. 4.
    Enter a name for the Connector Auth (this is used for reference later)
  5. 5.
    Enter your complete subdomain, including the latest API version (as of March 2021 v2), e.g. https://your_company.freshdesk.com/api/v2/
  6. 6.
    Enter your Freshdesk API key (How to find your Freshdesk API key)
  7. 7.
    Click Confirm
Freshdesk Connector Auth