Authenticate Freshdesk

To authenticate Freshsales:

  1. Go to Settings > Connector Auth

  2. Click Add

  3. In the opened dialogue window, select Freshdesk as a connector

  4. Enter a name for the Connector Auth (this is used for reference later)

  5. Enter your complete subdomain, including the latest API version (as of March 2021 v2), e.g.

  6. Enter your Freshdesk API key (How to find your Freshdesk API key)

  7. Click Confirm

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