Freshdesk

Authenticate Freshdesk

To authenticate Freshsales:

1. Go to Settings > Connector Auth

2. Click Add

3. In the opened dialogue window, select Freshdesk as a connector

4. Enter a name for the Connector Auth (this is used for reference later)

5. Enter your complete subdomain, including the latest API version (as of March 2021 v2), e.g. https://your_company.freshdesk.com/api/v2/

6. Enter your Freshdesk API key (How to find your Freshdesk API key)

7. Click Confirm

Freshdesk Connector Auth