# Freshdesk

## Authenticate Freshdesk

To authenticate Freshsales:

1. Go to Settings > Connector Auth
2. Click **Add**
3. In the opened dialogue window, select Freshdesk as a connector
4. Enter a name for the Connector Auth (this is used for reference later)
5. Enter your complete subdomain, including the latest API version (as of March 2021 v2), e.g.\
   `https://your_company.freshdesk.com/api/v2/`
6. Enter your Freshdesk API key ([How to find your Freshdesk API key](https://support.freshdesk.com/support/solutions/articles/215517-how-to-find-your-api-key))
7. Click *Confirm*

![Freshdesk Connector Auth](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/48091926907/original/pa0woBfY5Cy4viYTvKNBZQFyMemSiyFKuA.png?1615462346)