To authenticate Freshsales:
- 1.Go to Settings > Connector Auth
- 2.Click Add
- 3.In the opened dialogue window, select Freshdesk as a connector
- 4.Enter a name for the Connector Auth (this is used for reference later)
- 5.Enter your complete subdomain, including the latest API version (as of March 2021 v2), e.g.
- 7.Click Confirm
Freshdesk Connector Auth