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Multi Case Helper
Route the Flow path based on the value of a variable
With the Multi Case Helper you can route the Flow path based on the specific value of some field, variable, etc.
The label of the corresponding arrow needs to match the test case value, so that its Flow path is taken. You can add as many arrows as you like.

Example

Let's imagine a Flow which takes data from a form and based on a select field in the form should either create a payment in stripe, create a new deal in a CRM such as HubSpot or create a new ticket in a system such as Zendesk.
The Multi Case Helper in that case takes the field as the test case value:
Multi Case Helper configuration
Based on that value of {{ inquiry_type }} it will follow one of the three arrows to the next step of the Flow:
Flow paths after Multi Case Helper
Last modified 1mo ago
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